Welcome to Our July 2009 NewsletterAs 2009 moves into the second half of the year, Speed Wrench continues to move with it into some new and exciting opportunities. As you read through the different divisions you will notice that we continue to investigate new areas of customer service while maintaining our core values of customer satisfaction and “right now” service. Feel free to call any of the contact numbers listed with ideas on how we can improve. We value your input. Thanks! ~The Management
From All Phase HydraulicsIn the All Phase Hydraulics Division, we continue to gain new customers through referrals, mainly because of our superior service. Check out a few of our testimonials at: www.allphasehydraulics.com/testimonial We have also been doing more custom machine design and production. One of our latest productions is a “pole puller”. This machine mounts on the front of a skid-steer loader to easily remove telephone poles out of the ground. It uses a powerful hydraulic cylinder with a 4″ solid rod with a 24″ stroke. This unit is a “must have” for telecommunications and utility companies, municipalities, and demolition contractors. Call us for details at 616-669-3975.
Welcome To Our January 2009 Newsletter
Welcome to 2009. As we begin another new year with its challenging economic environment and the uncertainty it brings, may we start each day by seeking our guidance from the Lord who controls all the events of our life and the world around us. 20 years. This is how long we have been “privileged to serve you”. That has been our business philosophy since our inception and we want to thank you, our customer, for helping us achieve this milestone. There is a lot of talk about customer service these days, but we feel that Speed Wrench has not just TALKED about it but has DELIVERED!
From All Phase Hydraulics
We would like to take this moment and welcome a couple new employees. The first is Bob Stevens. Bob started for us the end of September 2008 as a pickup and delivery driver. Bob has taken the place of Don Brown who has decided that it was time to retire. We miss him and wish him well. We would also like to welcome Gary Sluis. Gary joined us in August 2008 and works in the machining department. Gary’s primary responsibilities are running our CAD/CAM software and he runs our CNC lathe.
All Phase has recently added Mobile/Onsite repair service for hydraulic cylinders, hydraulic power units, hydraulic hoses, as well as press and production line equipment.